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    5 social media content writing tips

    Social media is an ever-changing aspect of digital marketing and as more people become more technologically savvy, it’s increasingly harder to generate engagement. However, by applying a variety of simple writing tips, you can better your social media content and make it more appealing to the customers you’re targeting. In this post, we will share five content writing tips to assist you with inspiring engagement!

    Spend some time researching

    While spontaneity is part of what makes social media content so fun, if you want your target audience to notice and engage with your social posts, you should spend a bit of time researching what they want to see and what your competition is doing. Although relevance is important, taking some added time to better understand what your audience wants and needs will help you to create a long-standing relationship with them. Start by making a list of challenges that might be prioritized by them and research how you can develop content that will provide them with the perfect solutions. You can also strive to connect with your audience on an emotional level by adding some human interest to your social posts. This means that you can share videos of your team interacting with the products, which helps the audience to envision how they would put your products to the test.  

    Speak their language but develop your voice

    Once you have completed the research phase, the next step is to learn what language your ideal clients use to communicate their needs or challenges. When writing social media content, your posts must resonate with the demographics of your target audience. For example, if your product(s) and/or services cater to retired seniors, it’s best to describe them in more detail and to avoid using slang terms in your writing. However, if your audience is younger, feel free to throw in some hip lingo to better resonate with them. Also, be sure you post on the right social media platform to speak to their needs.

    That said, the voice of your brand should also be consistent across all marketing activities and social interactions. While that voice should always be professional, it’s an opportunity to influence your company personality and a great way to better your engagements by building trust with prompt responses and customer service. 

    Don’t make your posts too long

    While an older demographic might appreciate the added explaining, people value their time, and if you take too long to get your message across, you risk losing their attention altogether.

    Here are some tips we have for developing short, punchy social media content:

    • Use simple language (slang for when the target audience is younger)
    • Use bullet points often to make your posts easy to scan through
    • Keep it short: two to three sentences is plenty

    Use images and include a call-to-action 

    Have you ever heard the saying, “a picture is worth a thousand words”? Images, graphics, and video content help to tell a story when words aren’t possible, and many customers prefer visuals over other forms of social media content. Many platforms even possess “live” video features, which are greatly beneficial for providing a more emotional, human connection to your audience. Whether you jump on live to update about product shipment or simply ask your audience how their day is going, it’s a great way to provide a high level of authenticity, which is often lacking in the high-quality marketing videos of big companies. 

    Moreover, at the end of your social media content posts, consider also prompting your audience with an action that you would like for them to take. For example, you could ask them to comment on their favourite summer activity or even use emojis below to describe their day. Keep in mind that engagement is engagement and it doesn’t always have to be about promoting your business. 

    Do you need help with your social media marketing strategy?

    Trek Marketing offers a social media content writing service where we handle all of the postings for you! Simply connect with one of our team members and let us know your vision for your brand to get started.

    Are there other ways in which you keep your social media content fresh? Drop a comment below to share with our readers.

    How to make your social campaigns more festive for St. Patrick’s Day

    While St. Patrick’s Day was first celebrated as a means of commemorating Christianity in Ireland, it has since evolved into a celebration of culture and heritage everywhere. Whether you enjoy grabbing a pint of Guinness, eating up some bangers and mash, or simply indulging in the traditional sound of Celtic music, the holiday is a great way to engage and entertain your audience with vibrant marketing ideas. Here are a few that we recommend if your social campaigns are lacking festive assets. 

    Run a promotion where customers can save some “green”  

    If you’ve been looking for a great way to segway into a sale, St. Patrick’s Day could be your business’s perfect opportunity. Not only is this festive occasion super lucky, but since it’s one where gifts aren’t needed, it’s a time where shoppers can reward themselves instead. One of the easiest ways to advertise an upcoming promotion is via social media. Whether you want to create and share a St. Patrick’s Day graphic or advertise a product that also happens to be green, there are many ways that your business can keep your audience engaged (and entertained!). 

    If you aren’t confident in your ability to shamrock-and-roll a brilliant St. Patrick’s Day campaign, Trek Marketing can assist you will your social media marketing management for this holiday and any upcoming events. 

    Host a St. Patrick’s Day giveaway or contest 

    Everyone loves a good freebie! As a business owner, contests are a great way to engage with your audience and gain train that will increase your following. While advertising your giveaway on your website is bound to create hype, we also recommend sending out an email and posting about it on your social channels for quicker and easier exposure.

    Your social media marketing management team will encourage you to include some rules that are directly beneficial for your business such as: must be following all social media accounts, must like and save social media posts, must comment and tag friends on social media posts to gain entries, and for additional entries, please share the post on stories. This creates the ultimate traction among all applicants and gives their friends an option to follow you as well. Be sure to also include contest dates and let followers know that unfollowing the account(s) will exclude them from future giveaways. 

    Post behind-the-scenes photos and videos

    Whether you take a few snaps of your team packaging post-promo orders or a couple of clips of your warehouse, these types of behind-the-scenes content give customers a better understanding of how you coordinate your business, helping to build strong relationships with customers and leads. This is especially important whenever there are holidays and you can show off your festive workspace! 

    Harness the power of “reactions” on Facebook

    There was a time when users could only select “like” on Facebook content, however, now there are six additional ways that they can respond: “love”, “angry”, “haha”, “wow”, “sad”, and more recently, “care”. These reaction buttons harness a lot of value for businesses as they allow brands to gauge the interest or feelings about how their followers are reacting to a particular topic. If you’re finding lots of “angry” or “haha” reactions to relevant, important content, perhaps it’s time to consider social media marketing management in your strategy budget. 

    Which of the following suggestions did you find most useful for the upcoming holidays? Drop a comment below and let us know.

    How does social media help your online business?

    Regardless of whether you’re a new or seasoned e-commerce business owner, the realm of social media is constantly evolving. In Canada alone, there were approximately 25.3 million social networking users and that number is projected to grow to over 27 million by 2023. So, if you want to keep up with the competition in the coming years, you need to either learn to better use social networks or pass the torch to a social media marketing management team to handle the efforts for your business. 

    Social media creates brand awareness 

    While having a beautifully designed website is a great way to attract prospecting shoppers, one of the best ways to get your e-commerce business noticed is through web traffic. With an assortment of social media platforms at your fingertips, you’re able to start developing an advertising strategy that expands traditional word-of-mouth, and is amplified through shared content. Not only will visual content provide you with many engagement opportunities, but you’re also able to answer consumer questions, maintain growing relationships, and even find new leads through the use of social media. 

    Unsure of the media channels that would best benefit your business? Most established digital marketing agencies offer some form of social media marketing management service that will allow them to take the reins by strategizing ways to lead your presence online. 

    Social media builds relationships with new and recurring customers 

    Unlike traditional marketing, social media marketing provides an innovative opportunity for two-way interactions to take place between business owners and consumers. This enables a means of building and nurturing relationships by sharing content that your audience values rather than just using the platform to promote services and products. Social media also invites conversation by allowing customers to comment and share your posts! However, if you want to do well, remember to listen to your audience and further refine your social media marketing strategies through professional management. 

    Social media allows you to provide better customer service

    Whether you have your personal smartphone hooked up to your business social accounts or you’re simply religious about posting, social media works as a great tool to handle any discrepancies, customer lashing, or simple questions that need answering before a purchase is carried out. Unhappy people often take to social media to vent their frustrations and if your business has an online presence, there’s great opportunity to rectify a bad experience or offer your perspective to an unruly customer that’s only bashing you in hopes of receiving something for free. 

    If you have trouble winning customers over through online services, a social media marketing management team member may be the perfect addition to your staff, enabling them to be available to listen to customer complaints and reply promptly to offer solutions. 

    Are you a small or medium-sized business that is struggling to create a social media presence? Drop a comment below to discuss strategies that haven’t been working thus far for your online business.